Privacy policy


Privacy Policy

Effective Date: July 9, 2026

Welcome to AuraGrid ("AuraGrid," "we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://auragrid.us or purchase our products.

Information We Collect

When you visit our website or place an order, we may collect information including:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information (processed securely through third-party payment providers; AuraGrid does not store full payment card information)
  • IP address
  • Browser and device information
  • Order history
  • Communications you send to us

How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Communicate regarding purchases
  • Prevent fraud
  • Improve our website and services
  • Send promotional emails if you opt in
  • Comply with applicable laws

Payment Processing

Payments are securely processed through trusted third-party payment processors. AuraGrid does not store complete credit card information.

Cookies

Our website uses cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing efforts. You may disable cookies through your browser settings, although doing so may affect certain website features.

Sharing Information

We may share your information only as necessary with service providers that help us operate our business, including:

  • Shopify
  • Payment processors
  • Shipping carriers
  • Email marketing providers
  • Analytics providers

We do not sell your personal information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to request access to, correction of, or deletion of your personal information, subject to applicable law.

Third-Party Links

Our website may contain links to third-party websites. AuraGrid is not responsible for the privacy practices or content of those websites.

Children's Privacy

AuraGrid does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

Changes to This Policy

We may update this Privacy Policy periodically. Updates become effective when posted on this page.

Contact

Questions regarding this Privacy Policy may be directed through the contact information provided on our website at https://auragrid.us.