Contact information

Contact AuraGrid

We're here to help.

Whether you have questions about an order, our fragrances, shipping, or anything else, we'd love to hear from you.

Customer Support

Website: https://auragrid.us

Email: Home@auragridfragrances.com

We aim to respond to all inquiries within 1–2 business days.

Before Contacting Us

To help us assist you as quickly as possible, please include:

  • Your full name

  • Your order number (if applicable)

  • A description of your question or issue

  • Photos, if you're contacting us about a damaged or defective item

Business Hours

Monday – Friday

8 AM- 8 PM (Eastern Time)

Closed on weekends and major U.S. holidays.

Thank you for choosing AuraGrid. We appreciate your support and look forward to providing a premium fragrance experience.